Conference Joy is a tool used by conference admins and conference guests to make their conference experience great. Conference Joy doesn't actually host your conference, so we don't have a way to help resolve any specific issues you may have with the conference. If you have a problem with Conference Joy itself (e.g. a feature isn't working properly) please email us at support@conferencejoy.com and we'll get back to you as soon as possible. You can also click on the ever-present help heart and see if you're able to find an answer to your issue in our online help. If that still doesn't help, you'll be given the option to submit a help request via email to us too!